Privacy Policy

Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means all data by which you can be personally identified. Detailed information on the topic of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the section “Notice Concerning the Responsible Party” in this privacy policy.

How do we collect your data?
Your data is collected, for example, when you provide it to us — such as by entering data in a contact form.
Other data is collected automatically or after your consent when you visit the website through our IT systems. This mainly includes technical data (e.g., internet browser, operating system, or time of the page access). The collection of this data takes place automatically as soon as you enter this website.

What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may withdraw that consent at any time with future effect. Furthermore, you have the right to request the restriction of processing of your personal data under certain circumstances. In addition, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and any other questions on the subject of data protection.

Analytics tools and third-party tools
When visiting this website, your browsing behavior may be statistically analyzed. This happens mainly with so-called analytics programs.
Detailed information on these analytics programs can be found in the following privacy policy.

Hosting

External Hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access data, and other data generated via a website.

The use of the host is based on Article 6(1)(b) of the General Data Protection Regulation (GDPR) for the performance of a contract with our potential and existing customers, and on Article 6(1)(f) GDPR in the interest of a secure, fast, and efficient provision of our online services by a professional provider.

Our host will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

We use the following host:

Vercel
https://vercel.com/

Data Processing Agreement
We have concluded a Data Processing Agreement (DPA) with the provider named above. This legally required contract ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is information that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for, as well as how and for what purpose this happens.

Please note that data transmission over the internet (e.g., when communicating by email) can have security gaps. Complete protection of the data from access by third parties is not possible.

Notice Concerning the Responsible Party

The responsible party for data processing on this website is:

Real Experts Network GmbH
Rähnitzgasse 25 01097 Dresden Email: office@realexperts.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Period
Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you request deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for retaining your personal data (e.g., tax or commercial retention periods). In the latter case, deletion will occur after these reasons no longer apply.

Notice Regarding Data Transfer to the USA and Other Third Countries
We use tools from companies based in the United States or other countries outside the European Union that are not considered secure under data protection law. When these tools are active, your personal data may be transferred to and processed in these countries.
We point out that these countries may not guarantee a level of data protection comparable to that of the EU. For example, US companies are required to hand over personal data to security authorities without you, as the data subject, being able to take legal action. Therefore, it cannot be excluded that US authorities (e.g., intelligence services) process, evaluate, and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can withdraw consent you have already given at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected by the withdrawal.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Article 21 GDPR)

IF DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR ARTICLE 6(1)(F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING IN CONNECTION WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ARTICLE 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of a violation of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right exists without prejudice to other administrative or judicial remedies.

Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format, and to have it transmitted to yourself or a third party. If you request the direct transfer of data to another controller, this will only be done if technically feasible.

SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the address line of the browser changing from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Deletion, and Correction
Within the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin, and recipients, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this or any other questions about personal data.

Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restrict processing exists in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request restriction of processing.
  • If the processing of your personal data is or was unlawful, you may request restriction instead of deletion.
  • If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you may request restriction instead of deletion.
  • If you have objected under Article 21(1) GDPR, a balancing of interests must be carried out. As long as it has not been determined whose interests prevail, you have the right to request restriction of processing.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

Objection to Advertising Emails
The use of contact data published in the context of the legal notice obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

Data Collection on This Website

Cookies
Our website uses “cookies.” Cookies are small text files that do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored until you delete them yourself or your browser deletes them automatically.

In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g., cookies for processing payment services).

Cookies have different functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., shopping cart functionality or video display). Other cookies are used to analyze user behavior or display advertising.

Cookies required to carry out electronic communication processes (necessary cookies), to provide certain functions you have requested (functional cookies, e.g., shopping cart), or to optimize the website (e.g., cookies for audience measurement) are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to store cookies has been requested, storage is based solely on Article 6(1)(a) GDPR; consent can be withdrawn at any time.

You can configure your browser to inform you about the setting of cookies and allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to automatically delete cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.

If cookies from third-party companies or for analysis purposes are used, we will inform you about this separately within this privacy policy and, if necessary, request your consent.

Server Log Files
The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website — for this, server log files must be collected.

Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide, will be stored by us for processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR, if your request is related to the performance of a contract or necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if requested.

The data you enter in the contact form remains with us until you request deletion, withdraw your consent to storage, or the purpose for data storage ceases (e.g., after your inquiry has been processed). Mandatory legal provisions – particularly retention periods – remain unaffected.

Request by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your request, including all resulting personal data (e.g., name, inquiry), will be stored and processed by us to handle your concern. We do not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR, if your request is related to a contract or necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) if requested.

The data you send to us via contact requests remain with us until you request deletion, withdraw your consent, or the purpose for storage ceases. Mandatory legal provisions – particularly statutory retention periods – remain unaffected.

Source: https://www.e-recht24.de